Order Processing

• All apparel is made with care using original photography and custom designs.

• Orders are processed within 3–5 business days.

• You will receive an email confirmation once your order is placed and another when it ships.

 

Shipping

• Domestic shipping is available across the U.S.

• Standard shipping typically takes 3–7 business days after processing.

• KM Golden is not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

 

Returns & Exchanges

• Because each item is produced in limited quantities, returns are accepted only for defective or incorrect items.

• If there is an issue with your order, contact us within 7 days of delivery with your order number and photos of the issue.

• Exchanges may be offered if the item is unopened and in its original condition.

• We do not accept returns for size issues, so please review the size guide before purchasing.

 

Lost or Damaged Packages

• If your package is marked as delivered but you cannot locate it, please contact the carrier first.

• KM Golden is not responsible for lost or stolen packages, but we will do our best to guide you through next steps.

• If your item arrives damaged, reach out within 48 hours so we can assist you.

 

Payments

• We accept major credit/debit cards and secure online payment methods.

• All transactions are encrypted and processed safely.

 

Product Variations

• Each design is created from original photography and may have slight color variations due to screen differences.

• As an accessible luxury brand, we prioritize quality, craftsmanship, and faith-centered artistry in every piece.

 

Customer Support

For questions, concerns, contact us through this website. We aim to respond within 24–48 hours.